What items are eligible for eBay Authenticity Guarantee? I went to resell them months later and they didnt pass. No cost to you eBay covers all costs of the authentication process. At this point, the sale is complete and there's nothing else that you can do. If the item is returned used, damaged, or missing parts, some sellers may deduct the loss in value from the amount refunded to the buyer. Tip I noticed the pictures for my haurrachees didn't fully show very important aspects of the sneakers and only an hour and fifteen minutes after the purchase I could not cancel the order or communicate with the seller. Who wants to wear shoes with no insoles anyway? In short, the pictures on eBay did not fully reflect the shoe I purchased and they are not useable to me at all. The pictures should reflect the product but this time they did not and it wasn't just small details either. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Visit our Authenticity Guarantee page for buyers. Many people think because those shoes sell for big money they are high quality. From today, Australians can shop an array of US-based listings from highly sought-after sneaker brands that show an "Authenticity Guarantee" badge. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. They also must be sold to a buyer located in the continental US. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). If eBay determines that a buyer is entitled to a refund under this policy and issues a refund to the buyer on the seller's behalf, eBay may seek reimbursement from the seller by invoice, or by collecting the amount of the reimbursement from the seller as described in the Payments Terms of Use - opens in new window or tab. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Buyers and sellers are subject to the eBay Money Back Guarantee or other buyer protection policy (if available) of the site where the buyer completed checkout, regardless of the eBay site used to list the item or the registration details of the buyer or seller. Just don't purchase sneakers through eBay anymore. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). eBay Money Back Guarantee programs on international eBay sites. There is hair, stains and grime underneath both insoles. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Thanks man. eBay's Authenticity Guarantee service has just recently expanded into Canada! Physical authentication A team of expert authenticators with brand and category knowledge inspect your item before sending it to the buyer, so they know they're getting the real deal. However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> Brand X contracted with the cheapest supplier to produce goods. If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Have a blessed day. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. I hear you, the guy had over 300 feedback 100% positive. For others who responded to this thread, the, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. 743712524609 b3335a87-7ec7-4034 . However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. 1. Something went wrong. Wtf. Your item is carefully packaged and shipped to you via secure, expedited deliveryall at no extra cost to you. Authenticity Guarantee is when the shoes are/if sent to be authenticated and money back covers not as described. The itemwas collected by a third party on behalf of the buyer, Withdrawal of the items in your Collection when stored in the eBay vault. A dialog will open as you type your search terms. Visit our Authenticity Guarantee page for buyers, Authenticity Guarantee is available for all conditions and in all listing formats. Might as well have cgc grade it while it's there. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. It smells as though someone sprayed perfume directly into both shoes to mask the smell of wear. Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. Holy Foul Feet Batman!!! When the seller doesn't offer returns, or a remorse return request falls outside the seller's return window, the seller may exercise their discretion to accept or deny the return. Kicks authenticated by some of the most knowledgeable sneakerheads in the game. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. If a buyer chooses to use eBay currency conversion by selecting to pay in their local currency at checkout, the same exchange rate used at the time of purchase is applied when a refund is issued. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. If you open a case right after purchase, of course you'll lose. Car & Truck Safety & Security Accessories, when the item received by the buyer doesn't match the listing, when the seller doesn't fulfil their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfil their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfil their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. After a while you can call and get that number raised. I too buy expensive shoes, jewelry, whatever on eBay so no judgment on bargain hunting for high end items. The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. This is a rare case where I would leave a negative, honestly. For items purchased that qualify for the Authenticity Guarantee, eBay will share your order information, including, but not limited to, your name, address, email address, telephone number with the Authenticators in order to provide the Services. View cart for details. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. The owner had been wearing them without the insoles in, possibly to trick whoever purchased them later on. Find that special item Look for the blue tick to find an item with Authenticity Guarantee and purchase it. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. Once eBay steps in, eligible sellers will no longer be able to issue a partial refund to the buyer, even if the item is returned used or damaged. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. Tip To maintain that trust, we expect all members to treat each other with respect. Legit Best way to get paid for local pickup of large items? The shoes were not like the picture and unusable to me. Once the item has passed inspection it will be shipped to the buyer. Did you pay with PayPal? From listed to sold You list your item List your eligible item and a blue check mark will appear next to it. You must meet the requirements specified in this policy, including taking action within the required time frames; You may not seek resolution for the same issue by, You are responsible for delivering the item that was described in the listing, honoring your stated return policy, and providing a resolution when a buyer reports a problem with an order, If the purchase was completed on eBay.com, you must meet the requirements specified in this policy, including taking action within the required time frames, even if the item was listed on a different eBay site, eBay gift card or eBay voucher or eBay Bucks, Items paid for where any part of the payment was completed outside of eBay (such as bank transfer, cash, money orders, escrow services), Real Estate, Websites, Businesses for Sale, Digital content, Intangible goods,Non-fungible tokens (NFTs) including physical items combined with or attached to NFTs, Industrial equipment and heavy machinery (see, Motor vehicles, including recreational vehicles, aircraft and boats (see, Evidence of successful delivery to the address provided in the, The buyer will receive a refund for the full cost of the item and original shipping, and, The seller may be required to reimburse eBay for the amount of the refund. "money back guarantee" if you should not be fully satisfied . looks like dog hair and sweat stains.. looks like crumb deposits near the bottom, dude wow. I have now paid $300 for shoes that were intentionally, deceptively listed to hide the significant wear. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. The seller should put more effort into resolving the issue as should ebay ! eBay may hold the return request open for up to 35 business days after the date the return was accepted. Trading Cards have a more limited return window. 03-29-2022 . If the seller chooses to accept the return, this will then be treated as if they had offered returns in the listing. Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. Someone sure has dirty freakin' feet! Totally sucks. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Sneakers specified as customized will not be authenticated. For all the details of how eBay Money Back Guarantee works what's covered, what's excluded, and what buyers and sellers need to do please read our full policy. If the card is lost in transit when the authenticator ships it to the buyer, the buyer can file a case and eBay will investigate. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. Though someone sprayed perfume directly into both shoes to mask the smell of wear both shoes mask. The eBay Authenticity Guarantee is when the shoes are/if sent to be authenticated and back. Ebay did not fully reflect the product but this time they did not fully reflect the product but this they... 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